GDPR

The new Regulation (EU) 2016/679 (General Data Protection Regulation) came into force on the 25th May 2018 regarding the retention of personal data and its use. We are fully compliant with the new GDPR requirements and you can view our policy below.

Because we have a contractual obligation to retain our author details for the purposes of royalty payments, we will follow the practice outlined in our policy document. However, we will not divulge the information to any third party or use it for the purposes of issuing general marketing information. As the new regulations now require the recipient to ‘opt-in’ in order to receive these.

ShieldCrest has its own blog and our own social media accounts including Facebook, Twitter, Instagram, LinkedIn and YouTube which we use extensively to inform everyone of our new releases, author advice and general company information, all of which are opt-in applications. We therefore strongly suggest that you ensure you are registered on all of these if you wish to continue being updated on company events or to receive advice and ideas often submitted by our other authors.

To sign up to these please take the links at the top of the page and by registering to receive information at these location, it will ensure you do not miss important news items.

Should you require any additional information or assistance, please email us at customerservice@shieldcrest.co.uk or use the contact form.

General Data Protection Policy Statement:

General Data Protection Regulation (GDPR) replaces all EU directive (95/46/EC). The new regulation strengthens local European legislation for Data Protection and aligns regulators under one authority.

This privacy policy sets out how ShieldCrest uses and protects any information that you give us when you use this website or any other services which we may offer you.

ShieldCrest is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

This policy is effective from May 25, 2018.

What we collect:

We may collect the following information:

Name

Contact information including email address and phone number

What we do with the information we gather:

We require this information to meet our contractual obligations under which you engaged us i.e.; for on-going support, to ensure payment of royalties and the ability to pass on any mail we receive from readers of our author’s books.

Under the new rules we are not permitted to use the information for marketing purposes, which includes issuing newsletters etc. without your specific approval. What we therefore suggest is that you register to receive information through our blog which carries all news regarding the company, our authors and their titles. To continue receiving this information please ensure you are registered to receive it by taking the link to here and enter your email address where requested at the top right hand side of the page to ensure you continue to receive all news releases. You can unsubscribe from this service at any time.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute or lease your personal information to third parties unless you ask us to or we are required by law to do so.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question. You may request details of personal information which we hold about you under the General Data Protection Regulations 2016/679 (‘GDPR’). If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.