The first thing to emphasise is that we cannot rate ourselves, that has to be done by an independent third party.
FreeIndex categorise hundreds of book publishers on the basis of one main criteria – “Customer Satisfaction”. Their index examines Value for Money, Quality and Customer Service. Verifying that what the company says is supported by its customers.
When establishing a relationship with a publisher over the Internet, it is fraught with potential dangers. There is no better way of being certain that you are dealing with the right company than listening to what others have to say.
Each review is offered voluntarily and the FreeIndex system ensures that each and every one is independent and cannot be manipulated.
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