The first thing to emphasise is that we cannot rate ourselves, that has to be done by an independent third party.
When establishing a relationship with a publisher over the Internet, it is fraught with potential dangers. There is no better way of being certain that you are dealing with the right company than listening to what others have to say.
We continually ask our authors and customers to provide feedback on the service they have received and make this feedback available on our web site and we don’t think you’ll find any other publisher does this. Why do we do it? Quite simply, because we have nothing to hide.
All visitors are invited to leave a review on TrustPilot and FreeIndex categorise hundreds of book publishers on the basis of one main criteria – “Customer Satisfaction”. Their index examines Value for Money, Quality and Customer Service. Each review is offered voluntarily and the FreeIndex system ensures that each and every one is independent and cannot be manipulated. You can visit our author testimonials on FreeIndex here
In addition to our independent author and customer reviews, we have also been recognised by the business community by being voted the best self-publisher by SME Business Journal in both 2019 and 2020 and have just been awarded “Book Publishing Company of the Year” for 2021 by Prestige Awards.